LOTTE Department Store

Free Wi-Fi

Conveniently enjoy free Wi-Fi inside the department store.

- Free Wi-Fi service is available at all LOTTE Department Stores.

Please connect to "LOTTE FREE Wi-Fi."

Storage

Store your belongings and enjoy shopping
- We ensure the safe keeping of your belongings for a better shopping experience.

* Unaccepted items: Valuables, cash and securities, flammable substances, electronic devices (laptops, tablet PCs), fragile items, etc.
* Only same-day service is available, and service operations in some stores may be automated or provided for a fee.
* Service unavailable at Konkuk Univ. Star City and Incheon

Currency Exchange

We offer a convenient currency exchanger service through automated currency exchange kiosks.

* Myeongdong Main (Main Hall) : Next to the Information Desk on B1
* Jamsil (Main Hall) : Next to the Information Desk on 1F
* Jamsil (AVENUEL) : Next to the Information Desk on B1

Interpretation

We provide an interpretation service for foreign customers.
- We provide shopping-related information in English and Chinese to offer convenience to our foreign customers.

* Myeongdong Main (Main Hall) : Information Desk on B1, Information Desk on 1F
* Myeongdong Main (AVENUEL) : Information Desk on B1
* Myeongdong Main (YOUNG PLAZA) : Information Desk on 1F
* Seoul Station : Global Service Room on 2F

Phone Charging Station

Rent a portable phone charger or charge your phone at a station.
- We provide a portable phone charger rental service and phone charging service to customers for a seamless shopping experience.

* Please note that some stores offer this service for a fee.
* It is located at the Stroller Rental Service or Customer Service Center of each store.

Stroller Rental

A stroller rental service is available for customers accompanying a child.
- Strollers are available free of charge to customers accompanying children under the age of 2.

* Available stroller types: Premium strollers, regular strollers, and double strollers (Availability varies by store)
* It is located at the Stroller Rental Service or Customer Service Center of each store.

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