LOTTE Department Store

Customer Service

Experience a personal shopping service in our private rooms and take advantage of our Fast Track Service to luxury brands for an exclusive shopping journey. Join us as our valued customer!
Our meticulously prepared services are designed to surpass your wildest expectations.

Offerings

Personal Shopping Service

Relax in our private shopping rooms, where you can savor champagne or coffee while shopping. Our team of fashion professionals is eager to guide you and recommend the products that best suit your style and preferences.
Fast Track Service

How about a shopping vacation with our exclusive Fast Track Service to luxury brands?
Enhance your shopping experience with LOTTE, making your shopping vacation even more enjoyable.
Chauffeur Service

We invite you to a shopping world that complements your elegance and style. Experienced drivers are dedicated to offering you a premium Chauffeur Service. Elevate your shopping experience to an absolute new level.

All services must be reserved in advance.

Available at

Myeongdong Main Store

Established in 1979 as the first LOTTE Department Store, Myeongdong Main Store offers a unique opportunity to immerse yourself in the history and atmosphere of the old downtown. Experience our exceptional VIP service, meticulously arranged with the rich heritage of LOTTE Department Store.

Inquiry : joowon.shin@lotte.net

Flagship Store, Jamsil

Jamsil is renowned for its fantastic collection of luxury boutique brands and offers a picturesque view of Seokchon Lake, along with iconic photo spots. Allow us to create an abundant and magical shopping experience for you at LOTTE.

Inquiry : seulkicho@lotte.net

For those interested in or having inquiries about the LOTTE Department Store's VIP Shopping Service, please reach out via the email listed under the store's inquiry section.

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